Gen AI Chatbots in the Insurance Industry: Are they Trustworthy?
As generative AI chatbots continue to make their way into regulated industries like insurance, assessing their trustworthiness becomes essential. In this post, we present findings from testing two generative AI chatbots employed by leading insurance companies in the DACH region (Germany, Austria, Switzerland), covering more than 70 million clients.
Case Study
September 19, 2024
